Hello All,
Need expert advice here, We have am attachment type variable on catalog and its visible on portal to upload document. After request submit, RITM and SCTASK will be created.
Requirement is, do not show ( or not allow to click/open ) that attachment variable except specific group users and those attachment should not list in activity logs.
We tried with UI Policy but it didn't work, we also create read ACL and check the if logged in user belong to group then allow, in such case the entire variable was gone from SCTASK/RITM but activity log still showing that attachment and any itil user can open from that.
Any one has any idea to control that access.
Thanks,
Ashish
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
