Cost center & other foundation data query

JohnnySnow
Kilo Sage

Hi Team,

 

We are doing a greenfield servicenow implementation and this is the first time I m trying to do it. Had bunch of queries on this regard. My client has Azure AD and from the articles I read I know that users & groups can be pushed from Azure AD to SN.

 

1. Is LDAP integration required if we have Azure AD integration?
2. Bringing location/cost center/department data possible from Azure AD integration (if it is available in AD)? How to push data to other tables?
3. If Azure AD is being used for Users & groups and if the sync is enabled, then can we edit group membership in SN? what is the impact.?
4. Can we create new groups in SN?
5. Do we need to get SMTP/POP3 details from the client?

 

Thanks

Thanks
Johnny

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1 REPLY 1

JohnnySnow
Kilo Sage

@Ankur Bawiskar Any idea?

Thanks
Johnny

Please mark this response as correct or helpful if it assisted you with your question.