Developer Instance Deleted yesterday, any way to recover it?

hyj0942391
Kilo Contributor

I went on vacation and didn't log into my dev instance for 10 days. The automated email says it was deleted yesterday, is it gone forever? I had built out some significant integrations. 

7 REPLIES 7

shibasou
Kilo Sage

There is no official support for PDI.

All we can do is wait.

Alternatively, you have no choice but to get a new instance.

 

reference

解決済み:PDIはまだダウンしていますか?- ServiceNow コミュニティ

 

Mark Helpful if you accept the solution.

Thank you.

@shibasou - no point waiting. It's gone, and there's been an email confirming that.

SohamTipnis
Mega Sage

Hi @hyj0942391,

 

If you haven't logged in for 7 days, the PDI instance gets hibernated, and the data in it gets deleted, and there is no way to recover it from any support.

Keep it in mind from next time to remember to log in regularly and make sure to log in not less than 7 days.

Don't worry; you can request a new instance from your account. It often happens to every new user. 😉

 

 

If you find my answer useful, please mark it as helpful and correct. ‌‌‌‌‌‌‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

@SohamTipnis - 10 days, not 7, but otherwise correct.