Discovery credentials requirements

[VM3]

Hello Team,

I am new bee for ServiceNow discover. We need to discover following CI types.

1) Windows Server

2) Linux/Unix Server

3) Network devices. (e.g. Routers, Switches, Firewall, Access Points etc.) 

4) Laptops

5) Desktops

6) MSSQL Databases

7) Oracle Databases

Can you please point me to the right documentation to find out what kind of Credentials are required?

Please help me.

Thanks.

[Anshu_Anand_ · Accepted solution]

Windows credentials

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/credentials/reference/r_Win...

Linux/unix

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/credentials/reference/r_SSH...

Network devices

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/credentials/concept/c_SNMPC...

Laptop/dekstop -> windows cred for windows/ linux ssh credentials for linux/unix

MSSQL

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/discovery/reference/m...

Oracle

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/discovery/concept/c_O...

Credentials troubleshooting

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/credentials/reference/r...

Kb

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657528

If its helpful,mark answer as correct

[VM3]

Thank you so much Anshu.

Thanks for your prompt help.

VM