Edit a report that sits behind a Dashboard tile
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02-04-2025 05:20 AM
Hi,
I'm sure this is an easy fix, but I can't work it out!
I have a Dashboard with various Tiles displaying Single Scores from reports I've created. One of the Tiles shows me any Service Offerings that are overdue or will become due for review in the next month. When I click the Tile, it displays a list of the SOs, but I want to add or remove columns from the list. In the report I tried changing the type to List, adding/removing columns, saving it then changing it back to a single score tile but the changes don't stick.
Any ideas advice welcome!
- Labels:
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Reporting
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Service Level Management
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02-04-2025 05:57 AM
Hi @richardmapl
You are changing at list view which is not part of the report. When you click in the tile it takes you the OOTB list layout and shows.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-04-2025 07:20 AM
Thanks for the response. Does that mean there is no way to change the OOTB layout?
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02-04-2025 09:03 AM
No mate, until you make changes to the list layout that will be a global change.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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