Email logs retention period from 30 days to 7 days
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‎11-16-2022 03:38 AM
Is there any way to reduce the email logs retention period from 30 days to 7 days? If yes, can you please provide the steps to reduce the retention.
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‎11-16-2022 03:47 AM
Hi @rajesh60 ,
Hope below link will help you .
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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‎11-16-2022 04:10 AM
Hi Gunjan Kiratkar,
Thanks for the response, we can check the emails sent/received from the instance in the email logs(sys_email). I can see the emails triggered from past 30 days to till date (for example, I can still see the email logs send on October 25,2022 even today but cannot see the email logs for September 1, 2022). I'm looking to reduce the 30 days to 7 days in our instance (meaning I should not be able to see the email logs for October 2,2022), is that possible?