Email within a Flow Design - Want the Request/RITM to close AFTER the email is sent

[terrieb]

Asked to create a flow design with 2 tasks.  Once the last task is completed, they want an email to go to the requestor.  After the email is sent, they want the Request/RITM to auto close.

While I added the email into the flow after the 2nd task, and added the wait for condition of the 2nd task being complete, the email is not going out and the Request/RITM is closing after the 2nd task is completed.

I tried the parallel action, the same result.  

Is there a way to do this?  I have created previous flows with the "Send email" action, but there were tasks created after that email was sent.  This flow does not have any tasks after that action.

Thanks!

[Runjay Patel · Accepted solution]

Hi @terrieb ,

parallel flow won’t work here. You have don’t right , make 2nd task wait checkbox true.

in next activity send email.

next activity close the ritm.

[terrieb]

Thanks!