Facilities location hierarchy

[KB15]

I'm in the process of manually creating campus, building, floor and space information through the facilities application to see what I would need to set it up for asset tracking. I'm running into an issue where I don't see a nested, parent/child view of my locations like we do in the demo for the ServiceNow San Diego campus. It doesn't have the hierarchy.

For example, I created the building > levels > space but the records show as a flat list and not like the demo data. What would I need to do so my manual records are show up like the image below when selecting a location?

[Ashutosh Munot1]

Hi,

I request you to check parent field on whatever you are creating.

Thanks,
Ashutosh Munot

[KB15]

Unfortunately, I already tried looking at the a parent field but there's nothing setup in that field for the building or the campus. I think the relationships are already established through the campus > building > floor setup.

[Ashutosh Munot1]

HI,

Did you added Building under campus?

There is related list on Campus where you have to add buildings, please check that and see below screen shot for reference:

Thanks,
Ashutosh

[KB15]

Yes, the buildings, floors and a test space.