Is there a reason why the (Original Task) first_reported_by_task field in the problem form is restricted to active records only. I have of a number of use cases where a closed record would be the first reported record of the problem.
According to SNOW definition: Task that first identified the problem. In this case, it is the incident number from which it is being created.
Looking at the definition, it does not necessarily say that the task should be active. If I am reading this right, it should not matter if the ticket is closed or not?
