Flow designer always returning as 0

[Prasun Sarkar7]

Hi I made a inbound flow where I am checking how many client visbility the user has on that basis I am actually sending an email if it is greater than 1 we are not creating a case and sending an email. I tried everything script include action everything this is my screenshot of the script include code and below that in the flow how I am calling it. When the flow is triggering via inbound action then this value is alwys 0 but when I am testing the flow using the same record or any other record its coming as 2.

[Ankur Bawiskar]

@Prasun Sarkar7 

when you run in background script it shows some sys_script is restricted in domain

do you have domain separation enabled?

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[Prasun Sarkar7]

Yes our instance in domain separated like the flow is running in our organisations msp domain under which multiple customer domains are there. I tried to change the domain via the domain picker to msp and run the script in background it still runs and returns value.

[Ankur Bawiskar]

@Prasun Sarkar7 

seems flow is unable to query that table due to domain separation

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏