getDisplayValue is not working on catalog client script

nomadie · ‎04-27-2018

I am running a catalog item with this code but I got thrown out by a javascript error on browser. Anyone can help would really appreciate.
End goal is that when requestor is part of the support_group, i can run setReadonly to couple of fields.

var userDisplay = g_form.getDisplayValue(assearch.requestor); 
var userGroup = g_form.getDisplayValue(assearch.support_group);
var getMembers = new GlideRecord('sys_user_grmember');
getMembers.addQuery('user',userDisplay);
getMembers.addQuery('group',userGroup);
getMembers.query();
if(!getMembers.next()) {
//return Yes;
}

(g_env) [SCRIPT:EXEC] Error while running Client Script 
"onChange of HW Asset": 
TypeError: Cannot read property 'requestor' of undefined

Mike Patel · ‎04-27-2018

You can do below


//Check to see if assigned to is a member of selected group
var grpName = g_form.getDisplayBox(assearch.support_group).value;;
var usrID = g_form.getDisplayBox(assearch.requestor).value; 
var grp = new GlideRecord('sys_user_grmember');
grp.addQuery('group.name', grpName);
grp.addQuery('user', usrID);
grp.query(groupMemberCallback);
   
function groupMemberCallback(grp){
//If user is a member of selected group
    if(grp.next()){
        //Do something
        //alert('Is a member');
    }else{
        //alert('Is not a member');
        g_form.setReadOnly('field1',true);
        g_form.setReadOnly('field2',true);
    }
}

View solution in original post

arielgritti · ‎04-27-2018

Hello

Are the assearch.requestor and assearch.support_group field in the form?

You must enclose with ''

I hope my answer has been useful

Ariel

PS: Please mark my answer correct or helpful if I have helped you. Thanks

arielgritti · ‎04-27-2018

Hello

Maybe this can help you

function onChange(control, oldValue, newValue, isLoading) {
   var company = g_form.getReference('company', setCIF);
}
function setCIF(company) {
	g_form.setValue('cif',company.u_cif);
}

You must use getReference and callback function

I hope my answer has been useful

Ariel

PS: Please mark my answer correct or helpful if I have helped you. Thanks

arielgritti · ‎04-27-2018

Hello

Another way is use g_form.getValue('field_name')

var fieldValue = g_form.getValue('fieldName');

I hope my answer has been useful

Ariel

PS: Please mark my answer correct or helpful if I have helped you. Thanks

Archana Reddy2 · ‎04-27-2018

Hi,

getDisplayValue() doesn't work on Catalog client scripts. Please let me know assearch field is referenced to which table and the field types of requestor and support_group. Also, please check the name of requestor field.

Thanks