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Want to Show and hide choice options from a variable in Catalog item

diptishade2
Tera Contributor

‎02-12-2026 08:40 PM

I am working on a requirement in which we have one catalog item and inside this we have a field named 'Please select the category of task completed '(select box type). This field contains options such as Account Driver Support ,Diary Management , Documents ,Email Management ,Events ,Expenses ,Finance Support,
New to firm SH onboarding , Project Management , Salesforce ,SH 121 meeting ,SH meeting/Management,
SH Tech Support ,Social Media Support ,Timesheets ,Travel. 

 

Now as per the requirement provided we have seven groups in total. Out of those 5 groups ( Tech A, Tech B, Tech C , Tech D , Tech E)who have full access to the variable stated above and other two groups(L1 and L2) can view limited options from the list above.

 

For this I have created a Script Include and an On-load Client script .

 

Script Include:

var SolhubGroupUtils = Class.create();
SolhubGroupUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    isCurrentUserInGroup: function() {
        try {
            var groupSysId = this.getParameter('sysparm_group');
            if (!groupSysId)
                return 'false';

            var userSysId = gs.getUserID();
            if (!userSysId)
                return 'false';

            var gr = new GlideRecord('sys_user_grmember');
            gr.addQuery('user', userSysId);
            gr.addQuery('group', groupSysId);
            gr.setLimit(1);
            gr.query();

            return gr.hasNext() ? 'true' : 'false';
        } catch (e) {
            gs.error('SolhubGroupUtils.isCurrentUserInGroup error: ' + e);
            return 'false';
        }
    },

    type: 'SolhubGroupUtils'
});
 
 
And the On-Load Script :
 
function onLoad() {
    // --- CONFIGURATION ---
    var fullAccessGroups = [
        'd8e497043bcfba90e944d59a04e45abb',
        'ff189f4c3bcfba90e944d59a04e45a6a',
        '258d5b8c3b03fa90e944d59a04e45acf',
        '81792f803bc3fa90e944d59a04e45a44',
        '0d2ae7043bc3fa90e944d59a04e45af7'
    ];

    var restrictedGroups = [
        'd6afa2f52bc57a103b70fef56e91bfe1',
        'f06a9fd42bd9ae103b70fef56e91bf43'
    ];

    var changeTypeVar = 'please_select_a_category_of_task_completed'; // field name
    var fullList = [
        'account_driver', 'diary_management', 'documents', 'email_management',
        'events', 'expenses', 'finance_support', 'new_firm', 'project_management',
        'salesforce', 'sh_meeting', 'sh_management', 'tech_support', 'social_media',
        'timesheets', 'travel'
    ];

    var restrictedAllowed = [
        'travel', 'events', 'salesforce', 'tech_support',
        'documents', 'sh_management', 'sh_meeting', 'new_firm'
    ];

    // Combine all groups to check membership
    var allGroups = fullAccessGroups.concat(restrictedGroups);

    // --- AJAX CALL TO CHECK USER GROUPS ---
    var ga = new GlideAjax('SolhubGroupUtils');
    ga.addParam('sysparm_name', 'getUserMatchingGroups');
    ga.addParam('sysparm_groups', allGroups.join(','));
    ga.getXMLAnswer(function(answer) {
        if (!answer) {
            removeAllOptions();
            return;
        }

        var userGroups = answer.split(',');

        var hasFullAccess = userGroups.some(function(g) {
            return fullAccessGroups.indexOf(g) !== -1;
        });

        var hasRestrictedAccess = userGroups.some(function(g) {
            return restrictedGroups.indexOf(g) !== -1;
        });

        if (hasFullAccess) {
            // Full access: show all options, do nothing
            return;
        }

        if (hasRestrictedAccess) {
            // Restricted access: remove options not allowed
            fullList.forEach(function(option) {
                if (restrictedAllowed.indexOf(option) === -1) {
                    g_form.removeOption(changeTypeVar, option);
                }
            });
            return;
        }

        // No access: remove all options
        removeAllOptions();
    });

    // --- HELPER FUNCTION TO REMOVE ALL OPTIONS ---
    function removeAllOptions() {
        fullList.forEach(function(option) {
            g_form.removeOption(changeTypeVar, option);
        });
    }
}


But the script isn't working . Please help me out on this please at the earliest and please provide the correct code snippet to achieve the functionality stated above.

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Craig Gruwell
Mega Sage

‎02-14-2026 05:17 AM

Hi @diptishade2 ,

 

You are calling this:

 

var ga = new GlideAjax('SolhubGroupUtils');
ga.addParam('sysparm_name', 'getUserMatchingGroups');
ga.addParam('sysparm_groups', allGroups.join(','));
 
... but within your SolhubGroupUtils script include, I'm not seeing a function for getUserMatchingGroups.  Did you mean to use isCurrentUserInGroup instead?
 
Also, you refer to "sysparm_groups" in your GlideAjax call but in your script include you are referencing "sysparm_group"
 
The other issue I see is that you are passing in multiple group sys_ids in your GlideAjax call but within isCurrentUserInGroup, it is querying for a group against the entire collection 
 
gr.addQuery('group', groupSysId);
 
do you want this instead?
 
gr.addQuery('group', 'IN', groupSysId);
 
 
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