Getting "Invalid Update" when trying to update a Catalog Task in Workflow Editor on WashingtonDC.
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12-02-2024 12:52 PM
We are migrating from an old instance of ServiceNow to a new one. Both are on WashintonDC. I used the "Add to update set" utility to add the catalog item and workflow to the Update Set and then exported and imported the XML file. I did this first in my PDI with only 2 minor issues which I was able to address. However, after I migrated to our new DEV instance I am getting "Invalid update" when attempting to update the Fulfiller group on the Catalog Task activity in the workflow. Even if I just open the task and save or update it without making any changes, I get the "Invalid Update:" error message. If I insert a new task, it works fine. I have dozens of Catalog items and Workflows that I will be migraing so I'd like to figure out what the issue is in my DEV instances since the migration works fine in my PDI.
Any ideas, thoughts, or pointers will be greatly appreciate.
Kind regards,
Jeff
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12-08-2024 10:29 PM
Hello @Jeff Welton1
were you able to resolve this.
Please accept the solution if it helped..
Kind regards,
Ravi Chandra