How to Remove Service Offering Out of "Draft" State

DonnaSTLMartin
Tera Expert

I’m stuck! Can someone tell me how to get a Service Offering out of the DRAFT State? I have all the right roles (service_author, service_admin, service_editor) and have tried to follow directions in this article, but I can’t seem to update the State. What am I doing wrong?

 

https://www.servicenow.com/docs/bundle/washingtondc-it-service-management/page/product/service-build...

6 REPLIES 6

Community Alums
Not applicable

Hi @DonnaSTLMartin ,

Can you add a screenshot of what have you done so far?

and what is the error you are getting please.

 

My apologies, I thought I attached a screen shot the first time. I updated my post with a screen shot.

I attached a screen shot several weeks ago. It was added to my original post.

ChaimaH
Tera Contributor

Did you find a solution? cause i have the same issue