Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Highlighted content platform analytics

joshmorris
Tera Guru

‎07-31-2025 03:34 AM

joshmorris_0-1753957975284.png

On a dashboard on platform analytics I need the actual value to have red for 1-3 amber 4-7 and green from 8-10. I see there is the highlighted content box on the widget but how is this configured? I have tried using styling and ux highlighted values but these didnt show

0 Helpfuls
  • 692 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-31-2025 04:46 AM

Hi @joshmorris 

The UX highlight needs some adjustments. Try to apply logic like: if the value is 1, then show the color—rather than using a range like 1–3. Also, could you please share which table this is based on?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

joshmorris
Tera Guru
In response to Dr Atul G- LNG

‎07-31-2025 05:02 AM

the table is asmt_metric_result

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to joshmorris

‎07-31-2025 05:35 AM

Hi @joshmorris 

I tried this on my end, and the highlight is not working on the dashboard. I don’t have much experience adding a report in Workspace, but I believe it should work there.

Could you please check how to create a report in Workspace and then verify if the highlights appear correctly?

I'm suggesting this because we did something similar in Workspace just two days ago.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

‎08-08-2025 02:13 AM

Hi @joshmorris 

 

Is your issue resolved?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls