Submit for review button gone from vendor workspace

joshmorris
Tera Guru

On a contract in the vendor workspace a submit for review button was there to send it for approval. That has now disappeared and the button only appears in native view of a contract. Does anyone know why and can help?

2 REPLIES 2

Mark Manders
Mega Patron

A bit more information is needed, since a button doesn't suddenly disappear.

* what version are you on (instance and app)

* does the contract comply with the conditions of the button?

* has any development been done on the workspace/table/ui action?

* have you upgraded/patched the instance?

* have any (store)app updates been made?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

kaushal_snow
Mega Sage

Hi @joshmorris ,

 

Your Submit for Review ui button may be defined on the native ui contract form, but not enabled for the workspace, try checking once. Ensure the UI Action Client or Workspace visibility condition includes your Vendor Workspace and also check Action type includes Form Button and it’s visible in workspace mode.

 

Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..

 

 

 

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/