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11-28-2019 11:45 PM
Hi Team
How to add the document links for user information if we click on below link get down load the excel sheets in catalog item form. how to configure this
please find the below
thanks,
Kumar T
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11-29-2019 12:13 AM
This can be done as per the steps mentioned below:
1) First of All Upload the Attachment file which should get downloaded on click of the Variable to the Catalog item which contains that Variable.
2) Create a UI macro as per the below script:
Script:
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<p><a href="/sys_attachment.do?sys_id=ca72962870e8960020d27bce9ea54623" title="Click Here to Download the Attachment">Click Here to Download the Attachment</a></p>
</j:jelly>
Navigate to sys_attachment Table and copy the Sys_id for the latest file uploaded as per Step 1 and replace the same in the UI macro script shared above.
3) Once the Macro has been created, create a Variable with Type as "Macro" and attach the macro created above in the Type Specification tab of the Variable.
Have tested this on my Personal instance and it worked. Kindly test the same from your end also.
Hope this helps.Mark the answer as correct/helpful based on impact.
Regards,
Shubham Sanjay Gupta.

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11-28-2019 11:58 PM
Hi there,
Not sure if this is what you mean. If not please clarify a bit more.
1) Add your attachment to the Catalog Item
2) On the insert link in the description, change the type to Attachment and select the attachment.
Obviously, if you have the attachment online, internal URL etc, you could just reference to this.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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11-12-2020 12:39 PM
Thank you,
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11-29-2019 12:13 AM
This can be done as per the steps mentioned below:
1) First of All Upload the Attachment file which should get downloaded on click of the Variable to the Catalog item which contains that Variable.
2) Create a UI macro as per the below script:
Script:
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<p><a href="/sys_attachment.do?sys_id=ca72962870e8960020d27bce9ea54623" title="Click Here to Download the Attachment">Click Here to Download the Attachment</a></p>
</j:jelly>
Navigate to sys_attachment Table and copy the Sys_id for the latest file uploaded as per Step 1 and replace the same in the UI macro script shared above.
3) Once the Macro has been created, create a Variable with Type as "Macro" and attach the macro created above in the Type Specification tab of the Variable.
Have tested this on my Personal instance and it worked. Kindly test the same from your end also.
Hope this helps.Mark the answer as correct/helpful based on impact.
Regards,
Shubham Sanjay Gupta.
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11-29-2019 03:26 AM