Knowledge Base validation date

[Nenad Berbatovi]

Hello,

When writing an KB article, I see to fields for validation date: Valid to and Valid to (Date/Time). 

What is the difference? Which one is taken if both of them are filled in?

Thank you for your help

Nenad

[Kalyani Jangam1]

Hi @Nenad Berbatovi 

The date this knowledge article expires. Articles do not appear in search results after the Valid to date or if the Valid to date is blank.The default value of the Valid to field is derived from the Article Validity field configured for the knowledge base. The Valid to date starts from the date the article was created until the number of days specified in the Article Validity field. If the Article Validity field is blank, the default date in the Valid to field for the knowledge article is set to January 1, 2100.

For more details please check below docs

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/task/c...

[Nenad Berbatovi]

Thank you,

But my question is: what is the difference between Valid to and Valid to (Date/Time) field? 

Nenad

[Kalyani Jangam1]

Hi @Nenad Berbatovi 

Valid to (Date/ Time) will take date along with time and use date and time of knowledge article expire.

[Nenad Berbatovi]

Thank you, it's helpful.

And what if these 2 dates are different? Let's say Valid to is 01.01.2100 and Valid to (Date/Time) is 01.01.2025 08:00. On which date the artice will expire? 

Nenad