How to create a standard change request using workflow in catalog item. please brief in detail or step by step

Rohith2
Tera Contributor

How to create a standard change request using workflow in catalog item. please brief in detail or step by step,
where to create standard template and workflow configuration?

5 REPLIES 5

Logan Poynter
Mega Sage
Mega Sage

Hello,

What do you mean by "workflow in catalog item?" A catalog item that is submitted to create a change request? 


Please mark my answer as correct/helpful if it has helped you.

Thanks,
Logan
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LinkedIn

Yes, using catalog item, a standard change request must be generated.

Thanks

Hello,

There is a flow designer action titled "Create Standard Change Request" that you can use. The Flow trigger record would be your catalog item, and then you would use an Update Record action to populate the values on the Change record that is created.

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Please mark my answer as correct/helpful if it has helped you.

Thanks,
Logan
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LinkedIn

Can we do it in workflow?