You can use the Create Task action, yes. However, new creations should be made using Flow Designer.
Flow Designer vs Workflow:
If you are creating something new, start with flow designer. However, there are a few cases you will need to use Workflow, as follows:
- Instance is running on a release earlier than Kingston.
- If the process requires complicated or scripted logic, it can be written in a Workflow and called from a flow.
- Changing logic already developed using Workflows.
- SLA timer is required.
- Steps required do not exist yet in Flow Designer and require unsupported protocols.
Use Flow Designer when:
- Instance is running Kingston release or later.
- Process owners need to use natural language and low code way to automate approvals, task, notifications and record operations.
- New logic needs to be developed and it has not been created in workflow.
- Business logic needs to use the library of reusable actions across multiple flows.
