How to document a ServiceNow architecture ?

georgechen
Kilo Guru

Hello folks,

I am assigned with a task to diagram a ServiceNow architecture and technical strategy in our org.   Coming from a relatively technical background, I am exploring ServiceNow architecture which is a bit high level for me.

Could anyone suggest how to get started ?

Thank you in advanced.

George

5 REPLIES 5

Thanks Varad. Just obtained a copy for reading. Thanks your help!


The SN Nerd
Giga Sage
Giga Sage

I would suggest the following:


  • ServiceNow instances and Data Centre locations
  • All Integrations
  • Location of Types of Users using the system
  • Basic corporate internet infastructure

ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022