How to fetch the articles data that have been attached for incidents or tasks
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11-14-2023 10:41 AM
Hi
I have created a field (Related Knowledge Article) on Incident form to add Knowledge article while resolving the Incident ( I mean the article that being referred while resolving any incident.)
now I am creating a dashboard on Knowledge articles and in that for one report I want to fetch how many times a article has been attached to a Incident by using my new field?
I know we have use count but this is not capturing the data from my field, is there any other way?
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