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How to find % SLA for last month using a formula indicator

ThaiP
Giga Expert

‎06-30-2025 05:10 AM

Hi, I'm trying to use a formula indicator to find % SLA for last month based on the % SLA Met. However, I do not know what indicators to use in the formula indicator.

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Dr Atul G- LNG
Tera Patron
In response to ThaiP

‎06-30-2025 05:34 AM

You can use the data set to display two different reports in one.

Indicators are better since they allow you to calculate percentages as well.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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