how to hide Remove button in attachments on incident form
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‎03-03-2017 01:39 AM
Hi to all,
can any one please look at my requirement
My requirement is when ever a users adding some attachments on incident form there is possibility to remove that one including admin also when the state is at any stage of the ticket the following snapshot will shows some information about my requirement
in above figure i need to hide the Remove button at the bottom please help on this
am looking in the system properties but unable find the solution
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‎03-03-2017 01:47 AM
Hi Kuruva,
Please find the helpful links regarding this context:
2. To disable "Remove / delete" option in attachment for closed ticket
3. Attachments Form - Anyway to disable the Remove button?
I hope this helps.Please mark correct/helpful based on impact

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‎03-03-2017 01:51 AM
Tried using g_form.disableAttachments(); in any onload script or ui policy?