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ā02-17-2020 11:41 AM
For extracting a ticket list from service now I now hot to proceed (right click and export).
How can I do the opposite?
I've filtered in excel the tickets (tasks and incidents) and I have it in kind of list:
How can I import this into the service now environment so to have it like in this view (resolver view)?:
Solved! Go to Solution.
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ā02-18-2020 11:12 PM
Hello Benjamin;
Refer to the below screenshots
Hope this will be helpful.
Regards,
Subhojit Das

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ā02-18-2020 05:48 PM
you can use the template provided by SN for the table and upload the data into the table. Using the import feature on the table.
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ā02-18-2020 11:12 PM