Hello
In service now . Our engineer work on different assignment groups
i am trying to get incident report by engineerwise ,groupwise ticket count either engineer name in assigned to or in resolved by
An engineer should get count either if his name in assigned to or in resolved by field.
I can create separate count by engineer for assignment and separate for resolved by .
but how can i get sum of both count.
Please suggest
Note: i dont have admin rights and will not be able to write database view etc.
