- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-17-2019 03:33 PM
Hi,
I have a requirement to encrypt attachments at column level. I found a document that says column level encryption is supported for attachments but I din't find any documentation on how to encrypt them.
If anyone has documentation or steps to encrypt. Please share.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-24-2019 11:10 AM
The checkbox will look something like this. Try clearing the cache and logout and login again to check if it works.
Please mark this response as correct or helpful if it assisted you with your question.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-24-2019 03:27 PM
Thank you. It was a cache issue. I see the checkbox now. I'll run a script to autocheck the encrpt checkbox for all attachments.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-12-2019 10:42 AM
the encryption for attachments works as expected but I have a script on action on attachment.read. It logs who read the attachment on incident work notes.
This stopped working after I activated the plugin.
Am I missing to put some conditions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-12-2019 03:31 PM
the encryption for attachments works as expected but I have a script on action on attachment.read. It logs who read the attachment on incident work notes.
This stopped working after I activated the plugin.
Am I missing to put some conditions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-21-2019 04:35 PM
Can you share the script that auto encrypts attachments. I created a before business rule to set encryption context when table name is incident on sys_attachment table. It makes the attachment encrypted by showing the lock icon on attachment and then I loose access to read the attachment even though I attached the attachment.