Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to make column level encryption for attachments

Sruthi M
Kilo Guru

Hi,

I have a requirement to encrypt attachments at column level. I found a document that says column level encryption is supported for attachments but I din't find any documentation on how to encrypt them.

If anyone has documentation or steps to encrypt. Please share.

 

find_real_file.png

1 ACCEPTED SOLUTION

The checkbox will look something like this. Try clearing the cache and logout and login again to check if it works.

 

find_real_file.png


Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

13 REPLIES 13

Thank you. It was a cache issue. I see the checkbox now. I'll run a script to autocheck the encrpt checkbox for all attachments.

the encryption for attachments works as expected but I have a script on action on attachment.read. It logs who read the attachment on incident work notes.

This stopped working after I activated the plugin.

Am I missing to put some conditions?

the encryption for attachments works as expected but I have a script on action on attachment.read. It logs who read the attachment on incident work notes.

This stopped working after I activated the plugin.

Am I missing to put some conditions?

Can you share  the script that auto encrypts attachments. I created a before business rule to set encryption context when table name is incident on sys_attachment table. It makes the attachment encrypted by showing the lock icon on attachment and then  I loose access to read the attachment even though I attached the attachment.