Hello, I am looking for a way to generate a report than would return a list view of misassigned/reassigned incidents. Interested in seeing the incidents that were misassigned to our team and we reassigned them out of our workgroup. How can this be ca...
Hi there,I have a very simple hardware import. It's a Scheduled Data Import and runs each morning at 03:00 a.m..The data source is a database view of some servers. It's an SQL - JDBC database view.We have a Transform Map as well, which maps all the s...
Hello The problem we're having is that the "Allow retake" checkbox on surveys doesn't seem to do anything. I also experimented with various configurations: scheduled vs non scheduled, Anyone vs survey users, Anonymous vs not, in all cases a person c...
I want to retrieve the item value of drop-down list by using ServiceNow Table API ?How to find the TABLE corresponding to the drop-down list ? Reference screenshoot :This field (State) is a drop-down list which provide six item values (New、In Progres...
All, I need help understanding an odd situation around knowledge articles in Pending retirement.I can still search and find the article by KB# and title in the Service Portal while the article is in this state, however, I cannot search and find this ...
Hi everyone, I'm relatively new to this portal and facing a puzzling issue with the "Log an Issue with us" form's auto-population functionality. I'm hoping someone with more experience can shed some light on how it works. We are facing an issue with ...
Hi! I have a requirement where we need to automatically set a default value in List Collector field based on a Look up Select box field value. For example: Lookup select box field name= u_global_groupLookup from table = sys_choice List Collector fiel...
Hi - I'm looking to utilize global tags more within my group. I've successfully created the global tags and shared with the groups. What I'm struggling with is how can I create a report for items that don't have a tag? Specifically the following: All...
Team, While creating Change Request, Is there a way to restrict CI list which gets populated when selecting Affected CIs, or Impacted CIs ? We want to restrict some classes to pop up e.g. DNS name, IP Address etc. Please advise. Thanks, VM
I am using Service Graph Connector for VMware Workspace ONE UEM application. I can see there is mapping between Device_owner and Assigned_to field, But i am not receiving any updates for the same.Any suggestions? why?
If this is the incorrect forum please direct me to the on call forum. Can someone provide a definition of all the fields in the custom escalation override screen in the latest version of service now. Ty so much!
Is there any way or plugin availabe in servicenow for development of platforms like social media?eg. Instagram, facebook, whatsaap etc.
Hi, How the Due date field is auto filled in the Requested Item form? My requirement is to set the due date field to blank in RITM form.
Hi!In the Portal, we have this requirement in the catalog form where we need to filter the List Collector choices (sys_choice table) based on the value selected in Reference field (practice_group table) Example:When Reference field selected "Group 1"...
Hello, I accidentely deleted a catalog item in DEV instance which I was working on for weeks. I already tried to restore it but unfortunately did not manage to do it yet. I hope you can help me and give me an instruction how to restore the deleted ca...
