Hello Experts, I am creating a Data source through Integration hub (snap below) I need some help on adding Basic Authentication (Username/Pwd) on REST step for Request action. (second snap) When I create a new record for Basic Authentication, the sam...
GM Community, I am starting my journey with Flow Designer and I can't seem to find anything that points me to how to trigger an email notification for the Ask For Approval Action. I can see in the RITM record that an approval task was created but I ...
I am attempting to create a notification that will alert me if we receive a 400 HTTP response code. I am running this notification on the sys_outbound_http_log table with the following parameters. However it doesn't seem to work at all. I have since ...
Hi, I have a project that I wish to break into 2-3 new projects - and as a result Move (or copy) the tasks I already have in the source project. Is there an easy way to do this? Thanks
Hi, I am trying to create a report using "is less than' condition. However, I noticed there's is no minutes available as an option to choose from. Even when I try to type in 0.25 hours, it will rounded it off to 0 hours. Is there a way to add minutes...
I want to create a Group that can override Request Approvals Only. I don't want to add the Group to any flows. I simply need any Group Members to be able to Approve on behalf of the Approvers already in the flows if necessary. Is this possible? If...
Hello, We have a bit of a pretzel when it comes to workflows that involve multiple catalog tasks. Looking for best practice when it comes to one RITM with multiple catalog tasks in the workflow. Currently we have workflows that have a 1-1 RITM/SCTAS...
First question here so here's hoping - I'm trying to pass data from the built in Form widget on the Service Portal to a custom widget on the same page, but can't figure out the best way. I looked at scratchpad variables but many posts said that they ...
Hi Community, I am trying to update related list of change request form. Suppose there is a related list A - i want to add multiple records to it from my catalog item. How can i achieve this? I am writing a catalog client script. I am storing the sel...
Can someone share how you use post implementation reviews for failed changes? Please share screenshots and instructions on setting it up. Thanks
Hello All, I am looking for dumps and links & docs as well as sample test links for CSA & CSI certifications in service now, Thanks in advance for the response
Hi,I have a form for onboarding multiple users, this form contains a multirow variable set with the user's data and a variable 'user attachment'.I also have additional attachment variables outside of the multirow that should only appear when a certai...
I created a new field "Change Quality" that will be used to track change quality in the change form. This filed should only be visible to users who are in the CAB Group. How to accomplish this? Thanks in advance for your help
Hi guys, We have a custom UI action on our incident form that is used to report a knowledge gap. The UI action creates a knowledge feedback task and copies certain incident details over to the new knowledge feedback task. The parent on the knowledge ...
Hello, I'm new to ServiceNow and i seek your assistance. Sometimes we compose emails from inside the RITM to the users replies us back.What i need is to trigger a notification inside the Agent workspace "Provider notification" for the assigned_to age...