I am trying to query the "caller" table using caller's email ID instead of sys_ID. Query using sys_id - workinghttps://company.service-now.com/nav_to.do?uri=%2Fsys_user.do%3Fsys_id%{{sys_id}}%26sysparm_view%3Dess Query using email - not workinghttps:...
Evening all I have a requirement to trigger an email to a user selected in a variable in a catalogue item but I can't work out how. I have looked at doing this via a workflow and just a normal notification but there does not seem to be a way to selec...
Dear All,I have created a couple of assessments to help the organisation to rank the vendors properly.### STEPS TAKEN ###I have created a metric type called "Vendor Tiering". See configuration below. I have created two metric categories:Value consi...
Hello Team, I have requirements to update Published KB article automatically at pre-defined interval using script. Basically I need to update the Article body field. (below) which contains HTML data. Please advise, Thanks,
Hi,We have a requirement to exclude some of the sub OU's from Parent OU. Let's say the main OU is:Parent OU:OU=Admin,OU=Accounts,OU=Users,DC=corp Sub OU's need to be excluded that belongs to above OU:OU=Dev,OU=Accounts,DC=corpOU=Admin,OU=Restrict,DC=...
In a catalog item.When I select a location, I wrongly selected the location Mumbai but I have to select Hyderabad so submitted it.It got created where I'm end user.I could not edit that.Location again to change it.so the ticket comes to you to change...
Hello, I have a task that I need to turn the channel field into a read only field, but only after the incident was created, like doing either save or sumbit, I did it right now and it doesn't work
Hi experts, I have a report on my dashboard of type score. Now I used a script to return the sys_ids that I want, the issue is I'm getting all the sys_ids but the count remains 0. Does anyone know what's going on with my script or report filter (repo...
How to Activate the SuccessFactors spoke
in a table there are few fields called "site name", "start date" and "end date", now there multiple same "site name" can be present and we need to check those same reords "start date" and "end date" and based on the "start date" and "end date" we nee...
I am trying a new feature called Data Filtration on our non PROD instance. It has been working fine so far in the backend. I only have one problem with it. I want users to see their own record at least on esc portal. For example - opened by, request...
I have a requirement to autopopulate opened for user name which is present in employee relation case form . i need to populate opened for name in involved party form "user" field based on reporter dropdown selec from "type" i write a belo...
In reviewing security of our ServiceNow privileged access accounts I found the following users and roles: - 'System Administrator' with admin, user_admin roles- 'HR Admin' with user_admin role- 'UpdateSet Admin' with admin, user_admin, soap_update ro...
Hi,I have a REST API Message - POST created to add values to the field on the third party application. But when i am trying to pass the values from the REST API i don't see the values to be updated on the third party application. I need to know how d...
Hi All,Please Help me on this.. when i mention user custom application worknotes Its not sending the mail to that user. .. thanks ®ardsJyoti
