Hi all, I'm trying to set up a report (Trend or Column) to trend by a variable that's set as a date/time type, but I don't seem to be able to select Variables in the Trend By dropdown in the way I can in the Group By column. Also, looking at the vari...
Hello,I had a requirement that "Requested for" and "Manager" field in tasks should be made editable.I followed this https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/service-catalog-management/task/config-default-behavior-reque...
We have a requirement to display all devices per a parent site in a list collector. When I call the script include, I can see in the system logs that the strQry value is being populated but shows 'no matches found' in the list collector field on the...
On our employee center portal page. When a non-admin fills out a catalog item and hits the request button. The user is presented with the Request Confirmation GlideModal. The Request For field is set to read-only. Looking to see where I can edit this...
Hi, I am creating a new survey and wanted to pull some values in from the triggering ticket. I have tried using the ${name} etc within the text, but this is just being treated as text and isn't converted to actual value - is this possible in a surve...
I have a requirement where the message sent via webhook container for cancellation of CAB meeting using Post a Message Action of the flow has plain text with no text formatting. I want to implement the text formatting on it. As How can this be done?...
Hi, I'm having an issue with the auto encrypt that came out in Utah. I would like to disable it in our production environment(dev/test don't have this), we don't need it at all. Is there a way to do this? I tried this post but it didn't help, any ass...
Hi all, I am trying to hide/show a variable in the form depending on the current user location.I am using a client script on load on an order guide.In the user table the value "country" should refer to the value "DE" (in the table is written in capit...
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } //Type appropriate comment here, and begin script below var mng = g_form.getReference('u_name', ManagerDetails); ...
Hi All, There is a requirement where there are 3 record producer variables (all Lookup Select boxes with multiple choices), as per below conditions: 1. Subcategory <u_subcategory>2. Request type<u_request_type> (dependant on Subcategory choice optio...
Hi all We are about to create an order guide for new starters which will bundle options for business application access and end user computing hardware. Currently our new starter catalog item gathers the name of the new starter in a custom variable ...
Is it allowed to modify system properties or add multiple values to already existing system properties?Here can the value have 'onhold' as well as an other value?Do we need to create system property to have another value?
Hi, I have requirement like in page i need to added Carousel with 5 slides. for that i have gone some of document but i'm not getting upload button in my instance i'm using Kingston version. if any one can guide me to upload the slides in carousel wi...
Hello All, I am very new to servicenow. Please help me Is it possible to set specific fields in list view globally for all the users? for e.g. I want only specific fields in certain order for Network gear in list view, so any users see same number ...
I've built a custom Service Portal and set it up so that external users can login without using SSO. There are a couple issues I'm running into when resetting their password. First, after they go through the password reset process and reach the page...