How to restrict showing few fields to users in the portal from the widget, please advise. PFA

[Sree Harsha]

How to restrict showing few fields to users in the portal from the widget, please advise. PFA

[Ankur Bawiskar]

@Sree Harsha 

those are variables associated to your record

is that a ticket page?

Open that variable configuration and uncheck Visible on Summaries checkbox

If my response helped please mark it correct and close the thread so that it benefits future readers.