How to set up dynamic translation using ServiceNow as Translator Service
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07-01-2025 02:15 AM
Hello Experts,
I need to if Dynamic translation can be enabled and configured using ServiceNow As a Translation Service.
What are the steps to configure this set up
With above approach do I need to install any additional spoke or configure a flow?
Your help would be greatly appreciated
Thanks in advance
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07-01-2025 02:21 AM
Olá @Kamini07,
please refer to these:
- https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/dynamic-tran...
- https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/dynamic-tran...
- https://www.servicenow.com/docs/bundle/vancouver-servicenow-platform/page/administer/conversational-...
- https://www.youtube.com/watch?v=EsfWH0gMXqY
Please let me know how it goes for you
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-01-2025 02:25 AM
Hi @Kamini07
The best place to start is in 'Now Create' — there's a deck available that covers language and translation. Follow that, and your work should be on track. Also, just a quick update: in PDI, translation doesn't fully work, as the provided Microsoft/ServiceNow support isn't complete.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-01-2025 04:42 AM
Hi @Kamini07 ,
Below are the steps I have followed to use Servicenow as translator:
Install the Plugin "Dynamic Translation" which will include ServiceNow’s own translation engine.
Turn On Dynamic Translation
Add the Translation Provider use default: ServiceNow Translation Service
Set the Language Pairs
Go to System Translation > Language Pairs
Example: English → French, Hindi → English
Select ServiceNow as the provider for each pair
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P
