How to set up survey in Service Now?
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‎03-24-2016 10:24 AM
Hello,
We are a current client of service now using it mainly for Incident Management (ITIL). We would like to use the survey feature but don't know where to start. Is there a test enviroment that I can use for the surveys? Is it easy to turn on the surveys on the incident management service now platform?
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‎03-25-2016 09:14 AM
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‎03-25-2016 09:21 AM
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‎03-25-2016 09:27 AM
Hello,
I don't have survey wizard as an option
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‎03-25-2016 09:31 AM
Please check if you have the role called "survey_admin" or something that lets you create Survey's.
Thanks,
Manjul
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‎03-25-2016 09:35 AM
How can I check my roles? I am using account on ServiceNow Developers