how to use interceptor

anshul_jain25
Kilo Guru

I want to create something similar to change.

When we click on create new change than it goes to an interceptor, similarly I want to create new module 'Create Hr Case' and on clicking it should show interceptor which I already created.

Thanks in advance

1 ACCEPTED SOLUTION

shloke04
Kilo Patron

Hi,



Navigate to interceptor Module under System Definition as shown below and Click on New Button to add a New interceptor:



find_real_file.png



Define the Name of the Interceptor, Question and Save the form. Post Save Create the Answers in the Related List below on the form. For example you can refer the OOB Change Intercepor for reference as shown below:



find_real_file.png



find_real_file.png



Refer the below Links for more details:



http://wiki.servicenow.com/index.php?title=Legacy:_Using_an_Interceptor_to_Gather_Data_for_a_New_Rec...


Interceptor - ServiceNow Express Support


Interceptors



Hope this helps.mark the answer as correct/helpful based on impact.



Regards,


Shloke


Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

View solution in original post

7 REPLIES 7

shloke04
Kilo Patron

Hi,



Navigate to interceptor Module under System Definition as shown below and Click on New Button to add a New interceptor:



find_real_file.png



Define the Name of the Interceptor, Question and Save the form. Post Save Create the Answers in the Related List below on the form. For example you can refer the OOB Change Intercepor for reference as shown below:



find_real_file.png



find_real_file.png



Refer the below Links for more details:



http://wiki.servicenow.com/index.php?title=Legacy:_Using_an_Interceptor_to_Gather_Data_for_a_New_Rec...


Interceptor - ServiceNow Express Support


Interceptors



Hope this helps.mark the answer as correct/helpful based on impact.



Regards,


Shloke


Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

hi loke,

how can we link this interceptor to new button of the table.

i have created a M2M ralationship table i would like to use my new interceptor over there.

please advice me.....

Hi guys,

 

could you please help me? I need to add a info message on the Change Request Models screen, but I've got no idea how to achieve that. Many Thanks.