Impact of Opting Out on Now Assist Skills
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02-12-2025 11:22 PM
Hello Experts,
I have a question regarding the warning message displayed when opting out of data sharing:
"This may impact how Now Assist Skills work. If you opt out of data sharing, you’ll need to reach out to your Account Executive or the Now Support team to opt back in."
Could you clarify what specific impacts opting out would have on Now Assist Skills functionality?
I would appreciate any insights on this.
Best regards,
Yoshi
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02-12-2025 11:30 PM
Hi @yoshi0427
The major impact will be that the model will not get trained on new data, and the results will not be much improved. I need to speak to the SN Account manager and get a detailed discussion.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-12-2025 11:32 PM
Now Assist runs on AI. AI needs data to learn and to enable proper feedback. Not sharing data will mean that you aren't feeding Now Assist anymore, so it can't work for you as intended.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
