incident from not open by using incident.FORM shortcut

[lalitshelke_3]

when i type incident.FORM in servicenow navigation tab  then form  is open in new tab but after few seconds it will redirect to the creator engine studio

[Dr Atul G- LNG]

Hi @lalitshelke_3 

I tested it on my end in my personal dev instance, and it looks okay to me, mate. It opens the form in a new window.

[Ankur Bawiskar]

@lalitshelke_3 

Should not happen.

If this is for your PDI then it's better to release and get a new one.

PDIs are highly unstable and don't come with support from ServiceNow and no one manages them from stability point of view.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nawal Singh]

Hi @lalitshelke_3 ,

Another way to access the form-

Option 2: Use the Table Name in List View, Then Click "New"

In the left nav, type incident.list and hit Enter.

When the list opens, click New to get to the form

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh