How do we add the add to cart button for all service catalog under the esc portal
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3 weeks ago
Hi Everyone We have a requirement to place the add to cart button under the esc portal front end page for all service catalog.
PFB snip for your reference.
Any assistance is hightly appreciated.
Regards,
Jaison Swamy.
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3 weeks ago
hi @JaisonS
May this steps help you
- Navigate to All > Service Portal > Portals.
- Search for and select Employee Center.
- If you are prompted with the message To edit this record click here, then click here.
- Open the Main menu by clicking the preview this record icon (
- Change the values for enable_cart andenable_wishlist to True.
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3 weeks ago
Hi @JaisonS ,
you just need to configure the Employee Center Main Menu JSON so that enable_cart: true, auto_update_cart: true (and optionally enable_wishlist: true) are set, and then make sure none of your catalog items or widget instances are hiding or disabling the Add to Cart action (via their individual catalog settings) so that the button shows for all service catalog items in ESC...
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Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/