Incident report for resolved tickets within 10 Days
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06-03-2020 08:13 PM
Need a urgent help to pull report for incidents resolved within 10 Days from creation of incident , another report is for for after 10 days resolved from creation of incident.
Can any one help me either script include or any other code?
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06-22-2020 05:20 AM
kindly give me more details on sc_req_item or sc_request table report for which are closed with in 10days report.
which table and filter condition for sc_req_item or sc_request table
i got incident report from incident_metric , but could not make for sc_req_item or sc_request table