Interconnecting Power BI with ServiceNow to create dynamic report

[Meryem ELGNAOUI]

Hello team 

i want to Interconnect POWER BI with Service Now

On the internet, they suggested three solutions to me."

• API Integration
• OData Connector: 
• Database Connection (via ODBC)

Is there any advice you can share with me ? 

[HIROSHI SATOH · Accepted solution]

Integration Method	Description	Pros	Cons	Suitable for
API Integration	Extracts data from ServiceNow by directly calling the ServiceNow REST API from Power BI.	High flexibility, real-time data retrieval, custom data extraction is possible.	Requires development skills, requires understanding of API specifications, error handling can be complex.	When development resources are available and high-level customization is required.
OData Connector	Uses the OData feed provided by ServiceNow in Power BI.	Relatively easy setup, uses standard protocols.	Limited to data published in OData, performance may be inferior to API integration.	When sufficient data is provided by the OData feed.
Database Connection (ODBC)	Extracts ServiceNow data into a database and connects Power BI to the database.	Suitable for processing large amounts of data, full utilization of Power BI's rich features.	Requires duplicate data management, data synchronization may be delayed, requires database construction and management.	When analyzing large amounts of data and creating complex models.