Is it possible to include task variables on the export to a PDF? Curre
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03-07-2024 02:33 AM
Hello SN Community,
Is it possible to include task variables on the export to a PDF? Currently we are getting all other fields, but not the task variables.
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03-07-2024 04:22 AM
Hi @atharvabx1
Where and how you are exporting , please provide more details.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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05-02-2024 11:04 AM
Hey, I'm having this issue to. It happens when you choose 'export to PDF' from the Context Menu of any SCTASK. You get the standard task fields, but you don't get the variables from the RITM even if they are shown on the SCTASK form. The variables are key to understanding the exported task
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12-18-2024 07:45 AM
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07-09-2025 11:32 AM
Hi @DianaBTX / @GBall / @atharvabx1
I know this post is slightly dated now but I found a viable solution is to convert the page into a printer friendly option and then save as a PDF. This ensures all variables from the Variable Editor are included.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752531
1. Open the SCTASK record (or any record) you'd like to export to PDF.
2. Select the Settings/Gear icon in the top right
3. Under the General tab, select "Printer Friendly Option" to re-open record in a new window
4. Select "Click to Print" in the top right and then save as a PDF.
