jQuery not working after version upgrade

Deepika Mishra
Mega Guru

Recently my instance went on upgrade from Paris to Rome. Before the upgrade I had catalog client script which was using jQuery in order to make Accordion (button tag to work as accordion) which was working fine on portal.

After the upgrade it is not working as per expectation and I did below steps to make it work as read on community:
1. Setting Isolate Script to False.
2. Creating a property "glide.script.block.client.globals" with Type: true|false and setting Value: false

But following these steps also didn't help me in making my jQuery work. Please let me know how can this issue be resolved.

Note: Application is Global

find_real_file.png

 

find_real_file.png

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

what is the error you are getting in your relevant script?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

There is no such error but my Accordion which was forming before is not forming now on my portal page after the upgrade .

I see one warning which I wasn't seeing before:
find_real_file.png

Hi,

what's the complete script?

Can you share here

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur I can't share the code. The only thing is everything was working fine before upgrade, the issues have started after upgrading it to Rome.