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09-11-2023 01:50 AM
Hi Community,
I have a problem, I got a list of categories in a Knowledge Base. However, not all of them are displayed even though they are active. See the attached screenshots below.
Full list of Categories:
Visible Categories:
Solved! Go to Solution.

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09-11-2023 02:37 AM
Categories are not shown, when there are no articles in them (or in their children)
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

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09-11-2023 02:23 AM
Hi @Kamva,
Are there articles in the categories?
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09-11-2023 02:34 AM
Hi @Peter Bodelier,
There are no articles it is a bunch of nested categories... I am honestly not really conversant with this subject, please see the attachment of the configuration below.

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09-11-2023 02:37 AM
Categories are not shown, when there are no articles in them (or in their children)
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.