We're currently in the process of transitioning our itil users from UI16 to Next Experience. One of the notable features that this transition adds for users is the "Discuss" button for opening Sidebar chats linked to task records. A concern that recently came up related to this is that chats created via this button are technically visible to any itil user with access to that record by going to the record, opening the sidebar, selecting "This record", and changing "My discussions" to "Other discussions" or "All discussions".
What we would like to know is whether there is a property or some such we could enable to allow users to select whether the Sidebar chat they're creating should be visible to all users with fulfiller-level access to the record or only to those specific users they select.
