Multirow variable set value is not visible on RITM Description

Sab5 · ‎07-20-2020

What might be the reason why the value of Multirow variable set is not visible or missing on RITM Description after submitting a request on Service Portal? Thank you in advance!

Ankur Bawiskar · ‎07-23-2020

Let me know if that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

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Ankur

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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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Mark Roethof · ‎07-20-2020

Hi there,

Can you share an example of what you mean / what you expect?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Sab5 · ‎07-20-2020

Well I have a Multirow variable set on a catalog, when I input a value then submit the request on portal and then go to the RITM on dev , the value of the multirow is not visible or missing.

Mark Roethof · ‎07-20-2020

Is this for just this specific MRVS? Or for all? If it's for just this specific MRVS, it could already be something like the use of containers.

All regular variables are shown oke?