Multirow variable set value is not visible on RITM Description

[Sab5]

What might be the reason why the value of Multirow variable set is not visible or missing on RITM Description after submitting a request on Service Portal? Thank you in advance!

[Mark Roethof]

So can you check?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Ankur Bawiskar]

Hi Sab,

Do you have any script to get value from the MRVS and set in RITM description?

Possibly you missed that variable during your script to populate the RITM description

Please share your current script which is populating variable info on RITM description

Regards
Ankur

[Ankur Bawiskar · Accepted solution]

Let me know if that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

[Sab5]

Thank you, Ankur