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Need to create custom tab in ServiceNow for MS Teams App

Arun91
Tera Contributor

We have integrated ServiceNow with MS teams. We already have chat and Shared tab in the ServiceNow for MS Teams. I need to have another two tab in first tab it should display the ticket related information and another tab it should show the list of all tickets. How to achieve this in ServiceNow + MS team integration

3 REPLIES 3

GlideFather
Tera Patron

Hi @Arun91,

 

would that be a part of native UI, workspace or both?

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100 % GlideFather experience and 0 % generative AI

Arun91
Tera Contributor

It should be native UI

@Arun91 then go to the form where you want to see that related tab, click Context menu > Configure > Related tabs and select or create according to your needs

Screenshot 2026-03-05 at 13.07.28.png

 

Let me know how it's going

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100 % GlideFather experience and 0 % generative AI