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Need to make activity Read only for closed tickets on portal

Poorvi Kulkarni
Tera Contributor

‎11-12-2024 11:50 PM

Hi All,

Currently comments field is editable to the closed ticket but we have a requirement that it should be read-only when a ticket is closed. In the native Ui, it's working. Just the portal view that is editable. Any help would be appreciated!

PoorviKulkarni_2-1731484217349.png

 

Thanks in advance,

Poorvi

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