No Preview avaible for user field

[ash_1998]

I have a requirement to autopopulate opened for user name  which is present in employee relation case form . i need to populate opened for name  in  involved party form "user" field based on reporter dropdown selec from "type"          i write a below script. But in user field its showing "No Preview available.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    var ty = g_form.getValue("type");

    alert(ty);

    if (ty == "46d44a23a9fe19810012d100cca80666") {

        var userref = g_form.getReference('hr_case', userLookup);

        alert(userref);

    }

    function userLookup(userref) {

        g_form.setValue('user', userref.opened_for.toString());

[Harsh_Deep · Accepted solution]

Hello @ash_1998 ,

Please use glideAjax (Script Include) for the same.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

[ash_1998]

Thank you. its working by using Script include

[Aniket Chavan]

Hello @ash_1998,

Please give a try with the script below and let me know how it works for you.
onChange Client Script: 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }

    var ty = g_form.getValue("type");

    if (ty == "46d44a23a9fe19810012d100cca80666") {
        var userref = g_form.getReference('opened_for', userLookup);
    }

    function userLookup(userref) {
        if (userref) {
            g_form.setValue('user', userref.name.toString());
        } else {
            alert('User reference not found.');
        }
    }
}

Additionally if you still face the issue with "No preview available" then please let me know or if it worked then I would suggest to create one system property and store your sys_id there and then create one script include and use that in client script to avoid the using sys_id directly in the scripts or else you can you one Display BR as well but before that firstly check how the current script works .

Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket

[ash_1998]

Thank you  for your response Aniket. by using script include its working well