PDI is not opening Native UI layout?

Shantharao
Kilo Sage

Hi Experts,

Recently I have upgraded my PDI to San Diego, when I logged in directly it goes to Classic UI find the URL below
"https://dev124871.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3De9e591018736011034b22849dabb357c"

find_real_file.png

How can we switch back to Native UI layout

 

Thanks

1 ACCEPTED SOLUTION

Anil Lande
Kilo Patron

Hi,

Please check below link:

https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/navigation-and-u...

https://community.servicenow.com/community?id=community_article&sys_id=45b5b7d7db29c510e2adc22305961...

 

You can update the property 'glide.ui.polaris.experience' and switch back to native UI.

 

Thanks,
Anil LAnde

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

2 REPLIES 2

Anil Lande
Kilo Patron

Hi,

Please check below link:

https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/navigation-and-u...

https://community.servicenow.com/community?id=community_article&sys_id=45b5b7d7db29c510e2adc22305961...

 

You can update the property 'glide.ui.polaris.experience' and switch back to native UI.

 

Thanks,
Anil LAnde

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Or if you don't want that change to affect all users, you can just set the user preference

"glide.ui.polaris.use" to false . By default, this user preference enables the polaris experience for all users