Platform Analytics - visualization list view adding variable

Fathima1
Mega Guru

‎04-17-2025 07:52 AM

I am trying to create a visualization via Platform analytics: in a list view, trying to add columns and looking for a way to add variables, it used to be so easy in Reports now that is changed to visualization it is extremely hard. Please help. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-17-2025 08:11 AM

Hi @Fathima1 

 

AGLearnNGrow_0-1744902617236.png

AGLearnNGrow_1-1744902653058.png

 

 

Select the item and then add a variable.

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Dr. Atul G. - Learn N Grow Together
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Fathima1
Mega Guru
In response to Dr Atul G- LNG

‎04-17-2025 10:37 AM

Hello AG, I tried this route and the report goes blank right after I add the variable - although it gets added - the report goes blank: 

Fathima1_0-1744911429229.png

This looks like a bug. 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Fathima1

‎04-17-2025 10:51 AM

NO, @Fathima1 

It’s working now. The reason is that the variable editor is not available on the sc_task table out of the box, so it wasn't showing any results. I just changed the table to sc_req_item, and it’s showing the results now.

 

AGLearnNGrow_1-1744912253753.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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