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01-07-2020 09:32 AM
Hi all,
How can we create a Question field as Radio button in Service catalog (Catalog item) as in type of variable "Radio button " type is not available.
Thanks,
Priyanka Gupta
Solved! Go to Solution.

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01-07-2020 09:42 AM
Hi Priyanka,
Try with 'Multiple choice' type of variable.
Refer below url:
https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-management/reference/r_VariableTypes.html#d281834e659
Regards,
Piyush Dhoke
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01-07-2020 09:41 AM
Hi Priya,
Try variable type as "Multiple choice". It will work as a radio button.
Regards,
Sagar Pagar

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01-07-2020 09:42 AM
Hi Priyanka,
Try with 'Multiple choice' type of variable.
Refer below url:
https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-management/reference/r_VariableTypes.html#d281834e659
Regards,
Piyush Dhoke
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01-07-2020 09:57 PM
You can use :
Multiple choice : The multiple choice variable creates radio buttons for question choices.
For More different variable, please go through this docs file:
Types of service catalog variables
Please mark as Correct Answer and Helpful, if applicable.
Thank You!
Abhishek Gardade
Abhishek Gardade