Questions Regarding Knowledge Creation from Multiple Incidents

[yoshi0427]

Hello Experts,

I have some questions regarding knowledge creation from multiple incidents, as demonstrated in the following video:
https://www.youtube.com/watch?v=xNeZirfLdRw

1. What criteria are used to determine similarity between incidents?
2. How should we decide whether to select or exclude certain incidents for knowledge creation?
3. Is it possible to record and utilize this classification result in a table?

I would appreciate any insights or guidance on these points.

Regards,
Yoshi

[Dr Atul G- LNG]

Hi @yoshi0427 

Greetings!!

2 things:

I noticed that over the past 3-4 days, you've been posting many questions where the community has been actively supporting you. However, it seems that you haven't been acknowledging their efforts, which can be discouraging. I kindly request you to support the community by appreciating their efforts through actions like giving kudos or marking answers as accepted.

2nd,

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